It was a great experience. The product was of great quality. The communication was top rate and when questions were asked, responses were very timely.
The shipping process turned out to be very good, this was the part I was hesitant about but it was a very good experience with the shipp8ng company. I had custom boxes made for around my posts, and they were handled and built to my satisfaction.
The size of are pergola overall was 30 feet by 14 feet and the installation went without a hitch! We are very happy with our pergola! The personnel I dealt with at Pergolas Kits USA were fantastic, especially Fred!
The product quality, material, construction, and staining were top notch.