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Reviews

  • 10x10 Homestead Pergola Kit

    by Kristin Wilcox of Palm Springs, CA on 9/19/2025
    Pergola kits USA was super easy to work with and they had excellent suggestions on helping me make the perfect selection for my Pergola- Even down to the logistics to ship it all the way to the West Coast in Palm Springs, California.
    Could not be more happy with the end product in the final build of our new Cedarwood Pergola, It’s perfect! Thank you, Pergola kids USA!Happy customer, Kristin WilcoxPalm Springs, Ca

  • 13x21 Cedar Gable Pavilion

    by John Feil of Sparks, NV on 9/10/2025
    Fantastic experience start to finish. I needed engineered drawings for the building permit, they were able to provide that with very little delay and at a reasonable cost.
    The unit was shipped early and everyone I dealt with from sales to the delivery driver were exceptional.
    I love this pergola, they were able to build to our needed dimensions, which let us continue the enjoy the beautiful mountain view from our kitchen.We have added some recessed lights that enhance the evening use, and added rain gutters.
    I highly recommend to anyone wanting to upgrade the yard and enlarge your living area. This is NOT what everybody else has and really upgrades your home.

  • 30x30 Custom Cedar Pavilion

    by David LaMonica of Kenwood, CA on 1/21/2026
    We had Pergola Kits USA design a 30'x30' pavilion for our restaurant. Wow what an incredible company. From design to engineered drawings the process was seamless.
    Amos made sure we had everything needed to satisfy our strict building department here in Sonoma County, CA. The final project came out so beutiful. I wish I had better pictures.
    Thank you Pergola Kits USA!!!!

  • 14x44 Cedar Hip Roof Pavilion

    by Steven Miller of Gastonia, NC on 1/9/2026
    Love my pavilion , I had a specific size (14x44) I needed and they did no problem , I recently had shingles out on my house so wanted them to march,
    they credited back their included shingles and not quite but almost covered the shingles from lowes to match my house , the build and ship date was spot on from what he estimated.
    The installation crew arrived right on time and went to work , they knew what they were doing for sure .
    I am very happy with everything, I got multiple quotes and pergolakits was by far the lowest and I felt I would also get the best service , win win

  • 18x20 Grand Cedar Pavilion

    by Brad Nash of Stonewall, LA on 11/15/2025
    It’s a home run. Contractor did a great job putting it up. Beautiful look and we’ve added plants around it. Have gotten a number of compliments. Great job all around.

  • 10x16 PTP Meridian

    by Jesse Meinch of Black Mountain, NC on 11/6/2025
    Every aspect of my working with Pergola Kits, Amos and associates was handled very well. The material seems to be excellent. I am very glad that I had it factory painted - very well done.
    It was pulled together and shipped with great care. The structure was well designed so that my contractor was able to put it up much faster than I would have expected.
    Thank you!!

  • 10x10 Classic Cedar Pergola

    by Annette Mason of Cape Vincent, NY on 10/18/2025
    We were very happy with the service we received for our new pergola. All emails were responded to in a timely manner and professionally. We absolutely love the pergola and it was easy to install.
    Overall, we are very happy with Pergola Kits USA Inc.
    !

  • Custom 18x30 Wall Mounted Cedar Pergola

    by Doug Storey of Bolton, MA on 10/6/2025
    Very happy with two pergolas purchased: Pricing very fair, quality top notch, delivery on time and well packaged, customer service very helpful. I'll buy from you again!

  • 14x20 Cedar Classic Pergola

    by John LaBarge of Richmond, VA on 9/25/2025
    Love my new pergola. The team did a great job and were helpful throughout the process. Would highly recommend using this company.

  • 19x29 Grand Cedar Pavilion

    by Kenneth Sumpter of Fort Gaines, GA on 9/25/2025
    The pergola was a good selection, and the construction was straight forward. The community is very pleased with the outcome.

  • 12x24 Grand Cedar Pavilion - Triple Gable

    by Matthew Wageman of Riverside, CA on 9/20/2025
    We get so many great comments on the pavillion. It's truly a stunning feature in the back yard. We absolutely love it.

  • 14x14 Serenity Cedar Pergola Kit

    by Jeff Underwood of New Berlin, WI on 8/10/2025
    The pergola is beautiful and the staff were exceptional to deal with. Great experience!

  • 12x14 Grand Cedar Pavilion

    by Ed Kucer of Evansville, IN on 7/30/2025
    We had ours installed about a year ago and we live it. Very strong and sturdy.Would purchase another one from here in a minute if we move.Thank you!!!

  • 10x16 Classic Cedar Pergola Wall Mount

    by Halina Smosna of Syosset, NY on 7/24/2025
    I bought my pergola about a year ago and had it painted by the pergola kits folks. After about a year I started having an issue with the paint job. Now I know it sounds like I should be annoyed and not give a 5-star rating...BUT....
    A YEAR AFTER I bought the pergola, I called and relayed the issue to pergola kits. As it turns out, the owner Fred lives near me on Long Island.
    He came to my house, looked at what happened, consulted with his painter, told me what needed to be done and paid for all the labor and materials to fix the issue. He explained what he thought happened and it made sense.
    Anyone who owns a home knows that things/projects don't always go smoothly.
    Of course it would have been better had there not been an issue, But that's life isn't it? I have never in my life experienced this high level of customer service from any place or product I've dealt with.
    On top of that the pergola is beautiful

  • 13x14 Vinyl Serenity Pergola

    by Jeff Scott of Decorah, IA on 7/23/2025
    We purchased a Pergola kit to install along with a patio project for one of our customers.
    Delivery was very easy on our end and the construction process was simplified by some of the details that were already taken care of by Perogola Kits USA in their shop.

  • 10x15 Classic Cedar Pergola

    by Alexandra Hawkins of Greenport, NY on 7/21/2025
    It’s been over a year and my pergola has been a beautiful addition to my backyard.

  • 13x17 Lean-To Pavilion - Rough Sawn Cedar

    by Heather McClelland of Vancouver, WA on 7/18/2025
    Absolutely love the product. The guys on the phone and delivery were all very helpful and professional. We were allowed to make custom changes in design, color, etc. We thought the price was right for the high quality structure we now have.
    Highly recommend!

  • 20x30 Triple Gable Grand Cedar Pavilion

    by Sally of Starkville, MS on 6/26/2025
    We purchased a Triple Gable Grand Cedar pavilion. The process was very smooth -- we appreciated the responsiveness and communication before we finalized the order, as well as frequent updates once we placed our order.
    We hired a contractor to install our pavilion as part of a larger project to add an outdoor kitchen and entertainment space to our backyard, and there were zero cuts needed in the field. The quality of materials and workmanship is top notch.

  • 12x20 Grand Cedar Pavilion

    by Pete and Diana Ramos of Suffolk, VA on 6/14/2025
    Pergolakits USA knocked it out of the park!!! After many months of shopping around and looking at many different options we decided to go with Pergolakitsusa.
    The outstanding sales team comprised of Fred, Alyssa and Amos convinced us to make this purchase.We purchased a 12x20 Triple Grand Cedar Pavilion, tin roof, and upgraded stainless fastener kit.
    The kit arrived a few weeks later delivered directly to our house and placed on the side of our home.The kit was extremely well packaged, strategically stacked in order of build, and complete with all materials precut.
    I'm a do-it-yourself kind of guy and found the kit assembly to be challenging, but not overwhelming.The pavilion is beautiful and is a great addition to our backyard next to the pool and our new home.
    The only thing left to do is the electrical work to add outlets and a cieling fan.I would highly recommend Pergola Kits USA if you are interested in a pergola or pavilion structure.
    The sales team was knowledgeable, communicative and easy to deal with, the product arrived when promised, in perfect condition, and the final built product is absolutely gorgeous!

  • 12x12 Vinyl Hip Roof Pavilion

    by Jena Humphreys of Zionsville, IN on 6/14/2025
    It turned out to great! We are very happy with the look and quality of the pavilion. We chose the PVC so that we could paint it to match our house. We used a special primer for the PVC, and the process went smoothly.
    We had it assembled by contractors so I can’t speak to that, but they seemed to have some minor difficulties, which leads me to believe it was a good choice to outsource the assembly.

  • Custom Cedar Triangle Pergola

    by Michael Denning of Phoenix, AZ on 6/11/2025
    I would highly recommend Pergola Kits USA to anyone who wants an easy to assemble quality pergola

  • 16x16 Serenity Cedar, East Hampton, NY

    by Mario Ippolito of East Hampton, NY on 6/6/2025
    I am very happy with the quality of the wood and instructions. A few suggestions: supply screws with torx heads vs philips heads-much easier to screw in. Also there should be better instructions for putting up the main beams as they are heavy.
    I used the provided extra two by fours as supports to raise the beams up. Finally, the top row is difficult to get straight.
    I think it would be better if the instructions had the installer snap a chalk line, so that it's easier to install them straight.
    All that being said I highly recommend this company

  • 12x27 Classic Cedar Pergola

    by TJK of Jacksonville, FL on 6/2/2025
    Great produt and easy installation. I'm certain it will last several decades.

  • 12x15 Custom Cedar Tea House

    by Richard Yuspeh of Menomonee Falls, WI on 5/22/2025
    My tea house was inspired by a photo. Amos and the team worked with me to get the scale needed and it turned out fantastic.The tea house was shipped on a flatbed truck that delivered it right where we heeded it without a dock or forklift.
    My carpenters unpacked the concisely packed kit, laid it out, then assembled it.The pieces fit like a glove, all parts were present, and extremely well made.The tea house is a great addition to my garden.and everyone is very impressed.

  • 16x15 Classic Cedar Pergola

    by Matt Koepsell of Appleton, WI on 5/15/2025
    We are very happy with our pergola. The delivery was great and everything went together very well. It took about a day for myself and a friend to put it together. Staining took an additional day.
    After building the pergola I added a deck around it. We have enjoyed many days and evenings on it this past summer.

  • 10x24 Vinyl Classic Pergola wall mt

    by John Gmach of Advance, NC on 5/2/2025
    we purchased a pergola , put it up ourselves. (24x10). Our son came and helped for two days, finished it no problems! Good instructions. We love it , would highly recommend it.
    It is well made from quality materials! The instructions were easy to follow. My son and I were able to put the entire structure up in roughly 12 hours.

  • 12x16 Classic Pergola, Nashville, TN

    by Ryan Rogers of Nashville, TN on 2/27/2025
    I'm very happy with our 16 x 12 cedar pergola. The delivery and drop off were easy. The materials were high quality and the instructions were easy to follow. The team at Pergola Kits were also very helpful and easy to connect with.
    My family spends a lot of time on our patio now under the pergola and would highly recommend Pergola Kits to anyone considering a pergola. It's much higher quality than other options, will last longer, and looks amazing.
    Glad we have one and we would absolutely do it again if we ever move.

  • 18x20 gable - Stonewall, LA

    by Brad Nash of Stonewall, LA on 1/24/2025
    All went well. Contractor we used said it was most complete and user friendly kit he had ever put together. Looks outstanding.

  • 10x20 lean to - Ocala, FL

    by Meyer Carter of Ocala, FL on 1/18/2025
    The experience of selecting and purchasing this pergola was seamless. Amos and Alyssa were responsive and helpful throughout. The delivery guy was amazing, putting the package exactly where I wanted (even though it was a tight fit).
    I hired a couple guys who put it together in a day and a half without any trouble. I absolutely love it and when I have company, nobody asks about my new pool, it's all about the pergola.

  • 8x14 classic - Huntsville, TX

    by Jay Eason of Huntsville, TX on 12/11/2024
    We love your new classic cedar pergola. It wasn’t difficult for our landscaping company to erect and install. The ordering process was easy and Alyssa was great to work with. She answered all our questions throughout the entire process.
    The delivery was seamless, the driver called us when he was near our home. The only small issue was the timeline was longer than 6 weeks.

  • 12x21 hip roof - Sparks, NV

    by John Feil of Sparks, NV on 12/6/2024
    Very happy and pleased with our new pergola. It looks gorgeous in my yard and the construction is high quality. The cedar posts look great and I appreciate the attention to detail, such as the tongue and grooved ceiling.
    I needed engineered plans for a building permit and that was handled at a minimum cost and only a week delay to the project. All my dealings with the company were great and they were very responsive and patient while I decided the details.
    I definitely recommend them for anybody looking for a high end structure.

  • All questions answered

    by Anonymous of -, - on 12/5/2024
    Very nice pavilion. I receive many compliments on the white vinyl cladding and metal roof. I would definitely purchase again should that opportunity present. The sales staff went beyond great."
    Every call was answered immediately (no "you are call number 75") and all questions answered. Delivery exceeded expectations."
    They kept me informed, delivered on time, and placed the item where it needed to be placed, As a serious comment to set expectations, my 10' x 10' pavilion with metal roof took five people to install over the course of an entire day.
    I don't think hoisting up the heavy roof panels can be done with only four workers. Those doing the assembly need to understand how to keep the framework true" as the posts and beams are being assembled."
    This is not a diy projects with friends and family.

  • Good communication

    by Anonymous of -, - on 11/10/2024
    We were very happy with the quality, communication, and process of ordering and installing our Grand Cedar Pavilion. Highly recommend!

  • 16x18 polycarb roof - Lakeland, FL

    by Repeat contractor of Lakeland, FL on 11/8/2024
    Pergola USA always delivers a great product! The customer service and quality of the product is hard to beat. My family loves our new pergola and we spend hours outside now in our once inhabitable backyard. Highly recommend this company!

  • 12x22 pergola - Millersville, PA

    by Doug Burkhardt of Millersville, PA on 10/27/2024
    Myself and the client are very pleased with the pergola. Overall great experience, very helpful from the time of ordering to helping to resolve the situation when client decided they wanted the structure taller.
    Materials were delivered on time and well packaged. The crew found the install directions to be accurate, making assembly simple and fast. I will definitely recommend your products in future landscape projects.

  • 10x12 pergola - Tavares, FL

    by Paula Bleakley of Tavares, FL on 10/1/2024
    We have loved this pergola and enjoy every minute we get to spend on it. We love quiet evenings watching sunsets as well as many larger gatherings of family and friends.
    It was even center stage for our son’s wedding! The materials are high quality and held up even under our hot Florida sun and a couple of hurricanes! Delivery of materials was smooth and easy. The pergola was delivered to our landscapers business.
    He and his brother set it up as well as installed a paver deck for it.

  • 10x16 hip roof - Ingleside, TX

    by Brian Rodrigue of Ingleside, TX on 9/29/2024
    We purchased a 10’x16’ pavilion with a metal roof. The package came delivered in one large crate and was offload right where I ask for it to be without me having to touch it.
    I must admit its look a little intimidating at first but once I started opening the crate I found all parts to be packaged very well to protect all from damage during transport i started feeling more comfortable about thge project.
    All parts were there as well mas more than enough hardware to complete assembly. Some parts are assembled in larger pieces which required 2 persons to unload.
    I am 69 years old (with limited carpenter skills) and I was able to assemble most of the project alone (but I do recommend at least 2 persons) with the exception of the truss roll ups and lifting of roof panels which were in 4 large sections.
    All parts and pieces are precut (even the metal roof panels) and fit nearly perfectly. The quality of the materials were perfect. I purchased the high wind package because with live in a hurricane prone area.
    This hardware is substantial and the pavilion is very secure.The whole purchase and installion process was excellent and Amos was always welling to answer any questions I had before and during installation. I highly recommend PK USA.
    We are really enjoying our new space and the look it has added to our ongoing outdoor backyard remodel.
    Brian Rodrigue

  • With modifcations

    by Anonymous of -, - on 9/28/2024
    Excellent service. On time and package was complete. Very accommodating of my modifications. Enjoyed doing business with you!

  • Anonymous 9-28-24

    by Anonymous of -, - on 9/28/2024
    Our landscaping crew put together the pergola and they said it was well made and easy to assemble!! It looks great!

  • 15x19 fiberglass - East Setauket, NY

    by Christopher G. of East Setauket, NY on 9/21/2024
    we have installed a few pergolas in the last few years. the last one we installed had a small issue, but it was resolved quickly.

  • Anonymous 8-29-24

    by Anonymous of -, - on 8/29/2024
    Bought a pergola a year or so ago and so far so good

  • Capable

    by Anonymous of -, - on 8/11/2024
    Every aspect of my dealings were terrific. Very capable and smart reps throughout. Thank you!

  • Good protection

    by Anonymous of -, - on 7/13/2024
    I do like the Pergola. It was easy for three guys to assemble in a day, not counting pouring the concrete footers. It was shipped with good protection for the beams to avoid damage. Happy with my purchase and experience.

  • 15x18 treated pine - Southbury, CT

    by Sven Slattberg of Southbury, CT on 7/2/2024
    We put our attached pressure treated pine pergola kit in last spring and used it almost every day throughout the summer. It has transformed our once sun baked patio into a cozy oasis.
    We are extremely pleased with the quality of the kit and ease of installation.

  • 16x12 rough sawn - Jacksonville , FL

    by James Idle of Jacksonville , FL on 6/29/2024
    I purchased the grand pavilion. I am very pleased with the craftsmanship and customer service. Delivery went smoothly

  • 8x16 cedar - Two Rivers, WI

    by Jamie Gleason of Two Rivers, WI on 6/25/2024
    This is the second pergola we purchased from Pergola Kits USA. We had recently moved and since we loved the look of our last one we decided to install one at our new home.
    Our pergola arrived in great condition, professional delivery with easy to follow instructions. My husband and I took a few days to install it on our patio, we took our time but if we wanted to it would have taken 2 days at most.
    The pergola was beautifully finished and the slight order error I made for the anchors was quickly resolved by their excellent customer service. I highly recommend Pergola Kits USA.
    The investment is worth it!

  • 10x15 cedar - Greenport, NY

    by Alex Hawkins of Greenport, NY on 6/17/2024
    This pergola is beautiful. I had it professionally put together/installed. It has made staying outside in the summer months so enjoyable!

  • Hot tub pergola

    by Anonymous of -, - on 5/28/2024
    High quality wood. The fit was great and went together really well. We love it and worked perfectly over our hot tub. We even added a shelf and a bar to it. We highly recommend this company.

  • custom pergola - Atlanta , GA

    by Mike Adams of Atlanta , GA on 5/24/2024
    The Pergola engineer was very helpful in getting us approved drawings. Kit was very easy to put together and install.

  • 12x16 gable - Berea, KY

    by Mark Terry of Berea, KY on 5/21/2024
    Our family couldn't be happier with our new pavilion...it’s an investment that has given us additional living area for a space previously rarely used, increased the value of our home, brings us closer to the outdoors, and is enjoyed daily...
    we now find ourselves relaxing on our patio for hours, both day and night.
    Unlike the plethora of out-of-the-box" pavilions on the market, this offered a high-quality, solid cedar, strong built-to-last design, combined with wide customization to exactly address your needs,"
    typically only found through paying a substantial amount of money for a team of carpenters to come and build it for you.Delivery was amazing.
    They have their own trucks with specialized articulating trailers that can place the kit precisely where and how you need it.Assembly was straight forward. You must have at least two people, three to four is ideal.
    As mentioned, this thing is built to last...its solid and its heavy. Take your time, read and re-read the manual, and plan to use two full days.
    We got the primary structure up the first day, and the roof on and shingled by the end of the second day.Consider adding at least one power package, and if you live in an area that sometimes has strong winds, add the upgraded post brackets...
    ours stands firm as a rock in winds.Our only recommendation (and it’s a small one) for Pergola Kits USA would be to provide the option to include roofing nails with the kit.
    The specific short size needed for shingles on the cedar roof was incredibly difficult to find. Overall, we couldn't be happier. They offer well-designed, high quality, enduring products at half the price of having carpenters build one for you.

  • 12x20 rough sawn - Davis, CA

    by Dan Brugger of Davis, CA on 5/19/2024
    Our pavilion is beautiful and impressive. It’s just what we wanted for a National Park look we wanted to achieve. Amos was a pleasure to work with and facilitated our engineering & permitting requirements.
    We appreciated the quick response to correct a small discrepancy in the materials. We did reject the post footing / bracket cladding treatment because it felt too large at the base.
    We went with exposed black footing brackets as the best appearing trim.
    Overall very happy with the package!

  • 12x14 vinyl hip - Evansville, IN

    by Michael Fedolfi of Evansville, IN on 5/7/2024
    We love our new pavilion. The instructions were very easy to follow.One recommendation I would offer…rent a duck lift. It took everything we had (3 men) to get the beans in place.

  • 12x14 hip roof - Peachtree City, GA

    by Richard Gorman of Peachtree City, GA on 3/24/2024
    The crew at Pergola Kits were good and easy to work with. The kit came complete with no missing part. Everything fit together nicely. Not difficult to assemble. I was very happy both with the buying experience and the pergola itself.

  • 12x12 pergola - Pittsburg, KS

    by John Staton of Pittsburg, KS on 3/15/2024
    The kit was delivered timely and with no damage nor missing parts. Assembly went exactly as the instructions guided. Just waiting for warmer weather to enjoy.

  • 10x18 lean to - Hartford, WI

    by David Diener of Hartford, WI on 2/19/2024
    Love my lean to! And so do my jealous neighbors! Super easy picking out what I wanted. Delivery was quicker than I thought it would be. All materials are high quality. The instructions were relatively easy to understand.
    My 10x18 was installed in 2 to 3 days with help from my wife and 1 strong grandson. The 2x12s are a little heavy but we managed.
    Looking forward to enjoying it more in the summer!

  • 10x22 custom - MA

    by A.D., MA on 1/29/2024
    Impeccable customer service from Thomas St Jean. He checked every detail, guided me through the whole process, and ensured delivery and assembly was smooth and straightforward.
    Since our pergola is wall mount, we were scheduled for a city building inspection, I contacted Thomas because the inspector had some questions for the approval,
    Thomas quickly helped me out and provided a revised drawings by an outside engineer who is licensed in my state for the inspection. Definitively top-notch customer service even after sales.
    We could not be happier with our pergola, including ordering/customer support, delivery, assistance, and build instructions.
    I would rate it A++

  • 4x11 black vinyl - Gilbertsville, PA

    by Ashley Reiter of Gilbertsville, PA on 1/7/2024
    Beautiful pergola. Highly recommend this company. Customer service is excellent. We had the pergola painted and we had issues with the paint job and the company gave a full refund.
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