• Beautiful addition

    by - of - on 8/19/2022
    Fred and the team at Pergola Kits USA were extremely easy to work with on my Commercial project. It was easy to pull together the quote, and ensure that my contractor had everything he needed to install the pergola on the patio.
    Its a beautiful addition to the building.
  • 20x20 Vinyl Gable Pavilion

    by Sami McVay of Moraga , CA on 10/21/2021
    We did a lot of research prior committing to purchase our 19x19 open gable pavilion. Customer service, design review and all steps leading up to the purchase were managed very well.
    We had originally paid for a 20x20, and request the change to 19x19 a month before our ship date and this was accommodated. The delivery was also handled very well. We are just about finished with getting the structure up.
    It has take our contractor 2 weeks to get it up. I want to highlight some areas that have been an issue for us.1. Quality- For the price paid, the quality is just ok.
    If you are expecting a polished look, then you will have to go the extra mile to patch up holes and nail heads that show through, among other touches, including perhaps even adding additional support (see below)2.
    Incomplete assembly instructions- Our contractor was puzzled by the fact that for the 19x19 pavilion, there were no instructions for critical support (rafter ties and collar ties).
    We got on the phone with our Project Manager Suzanne and she was excellent in getting us the information we needed right away. It turns out that this critical piece was not part of the instruction manual.
    We had to purchase the rafter ties separately (see point below), and the instruction that emailed to us after we phoned Suzanne incorrectly called them collar ties! 3.
    And we still have some ways to go before this product looks polished. I remain optimistic about getting the benefits of this pavilion long term.Sami M.
    San Francisco Bay Area
  • good kit

    by - of - on 8/21/2022
    We love our pergola and have received many compliments on it.
  • 16x16 Fiberglass Freestanding

    by Brian McQuinn of Houston, TX on 9/8/2021 6:40:00 PM
    The pergola was of excellent quality and was very easy to install. I have purchased several of their pergolas, for my clients, and have always been very impressed with both the product and the service provided.
  • successful install

    by Bryan of - on 8/19/2022
    Great pergola kit and successful install. No major issues with product or delivery (long lead time due to supply limitations).
    Recommend J-bolts into the concrete footers for extra security (rather than setting the concrete then drilling in the supplied anchors). Overall the team was responsive to work with on our order.
  • 15x20 Cedar Gable Pavilion Wall-Mounted

    by Steve Rentz of East Greenbush, NY on 8/12/2021 9:54:00 AM
    Great product. Easy to put together (my wife and I did it by ourselves). Pergola Kits was able to customize it for us as we had to move 2 of the support posts. The hardest part was the roof (only because of the weight).
    We put the panels together on the ground and then rented a boom lift to put them in place (if we had 4 or 6 people we could have done without the lift).
  • 16x34 PT Pine Gable Pavilion

    by Stephen Loveland of Ponte Vedra Beach, FL on 1/22/2021 10:16:00 AM
    Needed shelter for our Airstream. Pergolakits turned out to be a great choice for suitability, price and convenience. Great company with amazing attention to detail. Extremely happy with our finished product. Highly recommend!
  • Very satisfied

    by MS of - on 1/21/2021 10:45:00 PM
    Good kit. After digging and pouring concrete footings (which was the hard part), the erection of the pergola was fast and reasonably easy. Looks good and I am very satisfied even after 9 months.
  • 16x20 Modern Fiberglass Pergola

    by Jason Decker of Royersford, PA on 1/15/2021 10:44:00 AM
    Purchased a custom sized 16X20 Fiberglass Louvered Pergola Kit - Modern Contemporary with a custom color. Expensive but worth every dollar. It created an outdoor room. We love it. Excellent quality and fairly easy to erect.
    Albeit I contacted customer service with a question or two, in which they were very helpful. The delivery driver was also great, friendly and helpful. The overall experience in dealing with Pergola Kits USA was top notch.
    I would ABSOLUTLY recommend dealing with this company.
  • thumbs up

    by - of - on 12/22/2020 4:53:00 PM
    Great product. Well constructed.
  • 12x16 Grand Cedar Pavilion

    by Mark Willis of Burke, VA on 12/16/2020 5:16:00 PM
    I'm not easily impressed, and was probably one of Fred's tougher costumers. Fred, and his team, stayed in touch with me from the very beginning when I contacted Pergola USA until after the installation was completed.
    I had a few issues I asked Fred to address after the installation was completed (I was working that day and could have probably addressed them with the installation team) Fred contacted me immediately and assured me he would take care of them.
    And he did. Fred is the kind of Man that stands behind his word. Something that, unfortunately, is becoming a rare commodity in today's world.
    I strongly recommend Fred, and Pergola USA, if you are considering a pergola or any other product Pergola USA is offering.
  • 12x12 Classic Cedar Pergola

    by James Shanley of Portsmouth, NH on 12/11/2020 1:23:00 PM
    What worked: our pergola went together very easily. Everything was laid out so putting it together was not hard at all for our contractor. The instructions are very clear with good photos. What didn't work: Our pergola arrive without notice.
    It was lucky I was home. The kit was crated using narrow banding which cut into some of the pieces, leaving gouges. We ordered our Pergola in Rustic Cedar, but if arrived stained in the red Cedar color.
  • 14x18 Serenity Cedar Pergola

    by Michael Bilek of Pingree Grove, IL on 10/19/2020 10:50:00 AM
    Product itself gets a 5 star rating our pergola came exactly as ordered, was so simple to put together. Highly recommend this company fr their pergolas. I would certainly use them again.
    Fred was great in helping with and understanding our design and needs. Looks beautiful and fully assembled in a weekend.
    Only thing keeping from 5 stars (would give 4.5 if I could) was that there seemed to be a lack of communication between customer service, production, shipping...
    Could never get a straight answer on when it would ship (as we approached the week it was supposed to ship and then when cs gave me a date it showed up two days early...just wasn't quite prepared but again not the end of the world....
    again highly recommend company and their products!
  • 20x18 Grand Cedar Pavilion

    by Bobby Bobbit of Troup, TX on 10/18/2020 7:09:00 PM
    easy off load. 1 pallet. no equipment required. Me and my wife set up the entire unit. Used and material lift to install the bigger timbers. Used a scissor lift to install the rafters. Friends help install the roof.
    Install 1/2 OSB of the roof material to insure that the shingles install nails not penetrate the decking. Took our time the unit went together easy. Now installing lighting."
    It take a little knowledge to install but easy if you think and do a little measuring
  • 12x14 Classic Cedar Pergola

    by Dario Del Puppo of Wethersfield, CT on 10/19/2020 7:10:00 AM
    It's a beautiful kit and it comes with everything you need to build it. No missing parts. I had a carpenter put it together. It does take some expertise so this isn't really for the novice.
    One important improvement: Pergola Kits USA needs communicate better. I had to contact them about updates. They did not contact me about delays. The delays are understandable, of course, because of the pandemic, but not the lack of communication.
  • 12x16 Classic Cedar Pergola

    by Brent Duchene of Bourbonnais, IL on 11/14/2020 8:42:00 AM
    The delivered pergola kit was nicely packed. The quality of the finished pieces delivered were very nice. The color photo instruction book made it easy to build. The finished product looks amazing.
  • 12x24 Grand Cedar Pavilion

    by Jared Nunn of Campbell, CA on 11/12/2020 9:13:00 PM
    Wood came in pretty decent packing but there were gouges in several of the pieces from shipping. Overall the kit was fairly easy to put together. Some of the instructions could be a little more detailed.
    Also, it seemed like the wood was cut before it dried as several pieces warped and cracked severely making them difficult to align and install.
  • 11x24 Classic Cedar Wall-Mounted Pergola

    by Felicia Johnston of Cheyenne, WY on 11/11/2020 2:29:00 PM
    We absolutely love it. It looks great. We added some sails to provide shade coverage. It was fairly easy to put up ourselves considering we are not very handy people.
    Some parts it is helpful to have 3 people if available for a few minutes here and there.
  • 18x10 Serenity Cedar Pergola

    by Robert Welniak of Cloverdale, IN on 11/9/2020 6:04:00 PM
    Amos answered questions before we ordered. Easy to order online. Alyssa provided updates as we needed them. Received pergola kit 11/6. Looks and smells great! One post base was damaged. Replacement to be shipped to meet our schedule.
    Won't install until after holidays due to contractor delay. Appreciate all of your efforts to get it to us for original contractor start date.
    PergolaKitsUSA is very quality conscious and easy to work with! Would definitely recommend to friends!
  • 10x18 Serenity Cedar Pergola

    by Tracy Parkin of Pekin, IL on 11/9/2020 9:52:00 AM
    I'll start with that the pergola I purchased is of very good materials and craftsmanship. The delivery had no problems the driver of the shop truck was very good and very helpful.
    The main issue I had was it took longer than than I thought it should but I understand that this year is very unusual. Also there is a lack of communication to the buyer on what is going on with the purchase.
    An occasional email would have helped to ease the process because this is a large purchase sight unseen and when you don't hear anything you feel maybe you got screwed over.
    Also on larger kits you should add center boards to the template because the wood flexes . It would helped keep everything inline and squared.
  • 11x13 Serenity Cedar Pergola

    by Cindy Medina of Flat Rock, MI on 11/9/2020 5:35:00 AM
    We absolutely love our new pergola! It was worth the nearly 12 weeks it took to receive it. The size is perfect. The staining is the perfect color. The instructions were easy to follow.
    It is extremely sturdy and I don't feel it will fall down with the high winds behind our house. The only downside is we did not have any idea when we were getting it (I received a call from the driver when he was an hour away and I was at work).
    We love our new pergola! Thank you!
  • very helpful

    by HAB of - on 11/7/2020 10:20:00 PM
    Everything arrived on schedule and in perfect shape. The Pergola Kits team was very helpful during the assembly process with the couple questions that came up. Overall quality of the kit and the wood was top notch.
  • added to patio

    by - of - on 11/5/2020 3:05:00 PM
    We are very pleased with how well the Pergola went together. It really added a lot to the appearance of our patio area. The men we hired to install the pergola were also impressed with how well made the unit is.
  • 14x14 Serenity Cedar Pergola

    by Tom Peterson of Takoma Park, MD on 11/1/2020 1:46:00 PM
    Thoroughly satisfied by the quality of the product, the cost, and the service provided. The few friends and neighbors who have been by our backyard have been amazed... even our adult children.
    Sitting under our pergola this summer has been a great escape. The few people we've had over are immediately impressed by the craftmanship.
    My wife and I are looking forward to years of enjoyment watching fireflies dance in July, savoring a cup of morning coffee, or sitting with family and friends (once things settle down). I have recommended Pergola Kits USA to friends.
  • 20x29 Grand Cedar Pavilion

    by Steven Langner of Martinez, CA on 10/20/2020 11:43:00 AM
    I live in California and purchased a Grand Cedar Pavilion kit from Pergola Kits USA in mid-2019.
    I had done quite a bit of research involving kits and this one seemed to be at least as good if not better than the competitors and the price was much more attractive.
    In planning for the pavilion I first assumed that the kits had to be purchased in whole foot dimensions but found out the Pergola Kits offered custom sizes down to a 1/4 without charge."
    I also found that I could change the roof pitch and eliminate side posts, also without charge. (I did all of the above.) During my research, I emailed questions to the representative, Fred, about 20-25 times.
    Fred always got back to me very quickly, usually the same day.
    After a few months of planning a very large and complicated backyard pavilion and relandscape (patio cover and landscaping demo, stamped concrete, outdoor shower, BBQ island, spa, fire pit, sound system, lighting, fans, irrigation and plantings,
    outdoor furniture, etc.), I ordered the pavilion.
    The materials arrived and as I started going through the pieces and moving them to the backyard, I could see that the cedar was very high quality, with very few unobtrusive knots, that almost looked as if it was clear timber (no knots).
    I hired a retired carpenter to help me build the kit. The weight of some of the timber was very heavy and somewhat difficult for two of us to get into place. The pavilion is quite large (21' X 29' approx.
    ) and I would recommend four people to build such a size. However, the two of us were able to do most of it in just over 40 hours, and I finished the shingling and odds and ends on my own, probably another 15 hours or so.
    As I said above, the cedar is very high quality, but also I found that the precision in the cutting of the pieces was extraordinary. It fit together like a kids set of lincoln logs.
    The quality of the kit, however, was equalled by the service that I received from Fred. He was top notch. He handled every question I had and made sure everything was exactly right.
    He also put me in touch on a couple of occasions with the gentlemen who actually cut the timber and prepared the kits and I found that they were Amish. That explained a lot about the quality and precision of the kits.
    My beliefs regarding the quality of the kit was confirmed by every sub contractor who assisted along the way (electrician, BBQ island contractor, landscaper, sound system installer, carpenter, stone mason, etc.
    ), who all said they have never seen a nicer, better constructed pavilion in all of their professional encounters.
    As we only finished the project in early 2020, unfortunately during Covid only a few family members and friends have seen the final result, but those that have have been amazed.
    Wow!," "Oh my god!," "Unbelievable!," "This is like a 5-star resort!," are just a few of he comments. In short, the pavilion turned out nicer than I could have ever imagined and the service was better than any service I can ever remember."
    I give the pavilion kit and Fred's service the absolute highest rating possible.
  • 8'6"x8'6" Cedar Lean-To Pavilion

    by John Montgomery of Seattle, WA on 10/20/2020 9:37:00 AM
    So far I have really enjoyed the new pavilion over my hot tub. It has totally transformed the space as I used to have a quick shade pop up tent over it. The wood is great quality and having it pre stained made it really easy.
    One thing about it that wasn't great was that the instructions were hard to read at times. For example it was difficult to understand where the notch is supposed to be on the posts so when we went to put on the header it didn't fit.
    Once we switched the posts we got it up. We also didn't find the 2x4 frame until after we had laid the concrete footers.
    Using that right off the bat would have helped measuring around the hot as it was difficult to get a diagonal measurement with it in the way. That was more user error, though.
    The last thing that was annoying was the foam ridge that helps seal the roof was stuck to the wrong side of the paper so it didn't peel off at all.
    Luckily one of them was ok and we used that for the top side of the roof and managed to get the other one off for the bottom. You really can't tell once it is finished at all, just being fully transparent.
    Getting it up is definitely a two man job so make sure you have a buddy helping you. The finished product is super sturdy and looks great. We hung some string lights underneath and it lights up the under roof wood nicely.
    Opens the whole thing up and feels like a hotel spa. Overall I would highly recommend this product. Great value for the overall quality. My neighbors are incredibly jealous.
    It's so pleasant I tease my wife that I'll build a desk in it so I can wfh (work from hot tub).
  • structure kit

    by - of - on 10/28/2020 8:18:00 PM
    Very well constructed.
  • 12x10 Cedar Gable Pavilion

    by Kimberly Burdick of Newark, CA on 10/28/2020 7:49:00 AM
    After a lot of searching I found Pergola Kits USA. I was hesitant to purchase something so big sight unseen but Fred helped me every step of the way and answered all my questions. The very large crate arrived undamaged and on time.
    This is not a do it yourself homeowner's project for assembly though. My contractor and 2 workers took a full day and a bit to unpack and assemble it. The end result was more than I had hoped for. The wood and design are beautiful.
    My contractor was impressed with the quality and price. Being from California and not familiar with metal roofing I was surprised at how much condensation drips from the roof in cool mornings so I later installed gutters.
    I highly recommend Pergola Kits USA.
  • assembled ourselves

    by Eric E. of - on 10/26/2020 8:54:00 AM
    We purchased our Pergola kit to save the cost of a Contractor building one for us. Our Pergola USA pergola arrived in good condition and was fun to assemble.
    It took us about a day and a half and we couldn't be happier with the results! The wood quality, prefinished to our selection, and fastener quality were excellent.
    And we saved over 50% too! Would definitely do this again and highly recommended!
  • 8x16 Vinyl Gable Pavilion

    by Reza Shabestari of Glendale, CA on 10/25/2020 6:40:00 PM
    I had never put together a pavilion before but with help of the company I was able to complete this project and it looks fantastic, exactly what I wanted to be. Thank you Fred for helping me to have my dream backyard kitchen.
    I will definitely recommend this company and their products. Some pictures are attached, more available.
  • focal point

    by Katy of - on 10/22/2020 10:02:00 AM
    The finished pergola is beautiful. Its a wonderful sunshade, and a focal point in our backyard. My husband assembled the kit by himself over two months, and said it was 'mostly' easy.
    One complaint was the mounting brackets were weak, but the finished structure feels sound. I am glad we found your company.
  • 12x14 Cedar Hip Pavilion

    by Steve Reinheimer of Virginia Beach, VA on 10/22/2020 8:57:00 AM
    I ordered the 12x14 Red Cedar Pavilion, It came on a large pallet on Thursday and by Sunday night my son and I had it completed with a little help from my wife and daughter in-law to get the roof up which came in 4 pieces.
    It was a little difficult since the roof pieces are so large (7'x 8'). I would recommend giving the option to have the roof come in 6 pieces instead. But it was actually pretty easy to put together and its well made.
    It's worth the price if you want a something in your backyard that you can be proud of.
  • not yet received

    by - of - on 10/20/2020 10:07:00 PM
    I have NOT received it but paid for it months ago
  • 24-10 x 17-5 Fiberglass Wall-Mounted Pergola

    by Andrew Jenkins of Centenial, CO on 10/18/2020 5:21:00 PM
    First off, Fred is very nice and he follow through with his promises. First delivery, my header board and the 2 support beams were the wrong size. So I had to wait another 3 weeks to get the correct materials, which put me behind schedule.
    Assembly instructions are a joke. They were written in a way that did not include my application - a Wall mount pergola. Poor first impression with the instructions. No where did anyone tell me why there were 2 different bases for the columns.
    So naturally, I installed the larger bases. Little did I know that the larger bases do not easily accommodate the installation of a railing. I had to cut them off and fabricate my own bases.
    Another bad impression that could have been avoided if the instructions were accurate and updated. During delivery, the crate was slightly damaged, thus I had to repair the end of one of the support beams.
    Be prepared for monster crates to arrive at your driveway. And since I had to have a 2nd delivery, I had 2 of these huge 22 foot long crates to dispose of. Now twice the expense because they shipped the wrong parts to begin with.
    Now that is is up and erected, all looks good and it has functioned well for 2 months. I hope the durability stays good in our Colorado weather.
    Please call me in 8 years and let me review your pergola after we see how well it lasts! Again, Fred was very nice to deal with. I wish the process had gone smoother.
  • assembled myself

    by DJM of - on 10/18/2020 2:54:00 PM
    What a wonderful product. We are so happy with our pergola. I installed myself with my neighbor without a problem. The materials are high quality and it looks great.
    The team was able to customize our order to create something a bit unique that combined some of the designs they feature. We attached a fan to the pergola and have fairy lights running along the top.
    Thanks to this team for a great product and design team !!!
  • 10x20 Classic Cedar Pergola

    by Richard Williams of Yuma, AZ on 10/17/2020 11:29:00 PM
    The customer service provide to me by Fred Von Burg was nothing less than World Class. Starting with his professional attitude and respectful demeanor.
    His product knowledge, at least for what I needed help with (about everything from A to Z), is outstanding and very apparent.
    My confidence in what he told me enabled me to make a decision on the product that was (is) right for what I need here in Yuma, AZ. I really appreciate it and only wish every company with which I do business I had a person like Fred to help out.
    Thank you, Pergola Kits USA, and thank you, Fred. Semper Fi...
  • 12x14 Classic

    by Roger McClure of Fleming Island, FL on 10/18/2020 1:03:00 PM
    My entire experience with was exceptional. Easy contact, friendly staff, great communication and service throughout.
    The pergola shipping structure and delivery truck were amazing, the driver parked it right in my garage! Easy to follow instructions were much appreciated.
    You guys even included a can of wood stain inside to touch up the inevitable bumps and scratches that occur during construction. Very high quality product and unbelievable customer service experience. Thanks so much, very happy with our purchase.
  • 12x14 Classic Cedar

    by Lyle Paillon of Taylor, MI on 10/17/2020 12:45:00 PM
    This is the best purchase we've made. In fact my son bought one and after helping him put his up we like it so much we ordered one also. It is very easy to install because everything is precut and all of the hardware was included.
    In fact if you plan on staining it I suggest to do what I did, to lay out the boards on sawhorses and do it before you put it together.
    My son didn't do it this way any waited till after we put it together and it was a mess do to trying to do it in the air and working on the plastic that he put down to catch the drippings. Yes we're very happy with it.
  • 14x17 Cedar Gable Pavilion

    by Jordan Daneker of Chesapeake, VA on 10/17/2020 5:50:00 PM
    I have purchased multiple kits for my clients from Pergola Kits USA. The team there has been excellent to deal with and very helpful.
    The kits are easay to build and have detailed instruction! I looking forward to a continued relationship with them and helping my clients achieved there outdoor dreams
  • 12x12 Serenity Cedar Pergola with Infinity Canopy

    by Matthew Duch of Lynbrook, NY on 10/17/2020 4:31:00 PM
    Pergola replaced a Cruise cancelled by COVID. couldn't be happier. It's like adding a new room to our house. The product is great. Had a contractor put it together without issue. Hung the canopy with a friend. Easy enough.
    Highly recommended for anyone looking to create a cool outdoor space.
  • 8x10 Serenity Cedar Pergola

    by Lee Wasvick of Verona, WI on 10/30/2020 3:34:00 PM
    Excellent quality and instructions. I had several questions during the build, and your experts answered every call and gave me great support!
  • Wall mounted serenity

    by - of - on 10/20/2020 2:11:00 PM
    Delivery was pretty easy. A truck came and dropped off the large package as scheduled and we sorted out the pieces in our garage. It took the two of us about four hours total to assemble. It was very straightforward.
    We are thrilled with the appearance of our new pergola! It really finishes our backyard patio. The wood is high quality and smells so good! We love the cedar. Overall, the experience was very good.
    Delivery, assembly, and the product are as described. We are very pleased! Highly recommend. This product is of way higher quality than you will find in a box store.
  • 12x16 Cedar Hip Pavilion

    by Terry Tedder of Redmond, WA on 10/17/2020 11:49:00 AM
    Our Pavilion is 16 x 12 with 9ft tall 8x8 posts. We received the Pavilion within the estimated delivery schedule that had been established on the order date. Everything was well packaged and securely wrapped.
    All the parts were included and the included directions were extremely accurate and detailed. I have been in construction for over 40 years and have built several homes .
    Don't let anyone tell you that a husband and wife team can install the large roof panels by themselves .
    There were four of us putting the large panels in place which fit perfectly but two of us could not have got them in place without a good probability of sustaining some damage. Everything else is easily done by two people.
    Everything was cut and went together exactly as show in the assembly booklet and as per our plans. My wife and I are extremely happy with the overall look and feel of the Pavilion.
    Very high quality materials were used, joinery was exceptionally well done and its obvious Pergola USA has done this many times.
    We had a couple of minor issues that came up but were quickly taken care of by the company and did not hold us up at all. The owner of the company and his management team was extremely responsive when we contacted them to resolve these minor issues.
    I had researched a number of companies that provide kit type Pavilions, and I'm sure there are others that would provide a nice product.
    However, Our dealings with this company was extremely professional, courteous and we felt we more then got our money's worth.
    As a side note, if anyone is considering using the 8x8 posts instead of the 6x6 posts and weighing the cost to upgrade, it is more then worth it to do this upgrade.
    Without a doubt using these posts gives the structure a very solid look and simply wouldn't look right with smaller posts.
    Should the opportunity ever come up again to consider another structure of this type I would not hesitate for a moment to place another order with Pergola USA. Thanks Fred for all your help.
  • 14x18 Grand Cedar Pavilion

    by Steven Wagter of Nooksack, WA on 10/19/2020 11:33:00 AM
    I was so impressed with the help everyone gave me for putting this package together. The workmanship of this project was superior of how this was to go together. Delivery to the west coast was spot on for unloading the unit on the yard.
    The assembly of the gazebo went perfectly. With the pandemic happening we are having a ton of fun with this new addition to our home.
  • 13 -4 x 13-6 Serenity Cedar Pergola

    by Gregory Cooley of Sartell, MN on 10/17/2020 6:24:00 PM
    Overall we were pleased with the materials, structurual and engineering quality of the kit. The 2x4 top stringers have experienced some splitting along the grain beginning at the notch point.
    This occurred following installation and subsequent curing of the wood. A screw has or will be installed to snug up the 2x4 and prevent further run of the split.
  • 10-0 x 11-6 Grand Cedar Pavilion

    by Annie-May Hugo of Medfield, MA on 10/18/2020 8:04:00 PM
    We love our custom pitched roof pergola based on one of the gazebo designs. We have used our deck every day this Summer enjoying its shade, instead of baking in the intense Summer sun.
    Amos was knowledgeable and offered good, timely advice during the design phase. He was particularly patient when we went through several design iterations. The quote was very reasonable. The communication was excellent throughout the process.
    The kit was delivered on time using a special, tipping trailer. We found it quick and easy to put together using the drawings provided. I highly recommend Pergola Kits USA.
  • 9x14 Vinyl Hip Pavilion

    by Michael Zuccolillo of Indian Rocks Beach, FL on 10/17/2020 3:00:00 PM
    My experience with Pergola Kits USA was fantastic from start to finish. The customer service and technical support was first rate and the product is super high quality. It went together exactly as it should.
    It has been a year since we finished it and it is still prefect . I Highly recommended this company .
  • 15x12 Serenity Cedar Pergola

    by Charlie Pepin of Winsor, CO on 10/17/2020 11:26:00 AM
    12 x 15 pergola took me about 7 hours to put up with teenage so. Helping and we aren't too skilled. Easy to order. 3-4 weeks from order showed up. Amazed at how easy it went up.
    Cost was about 1/2 of what landscapers quoted plus our pergola is higher quality.
    Very pleased and highly recommend!
  • 18x22 Fiberglass Freestanding

    by Dick Gilmore of Holmes Beach, FL on 10/17/2020 12:30:00 PM
    This pergola was purchased for Roser Church in Florida. The company was selected from 6 other companies. The right choice was made. The communications and service was outstanding.
    The product was custom made and the instructions were well documented and the assembly went smoothly over three days. The shipping and packaging was outstanding with all pieces wrapped carefully.
    This was a large pergola and has improved the beauty of our Memorial Garden that will last for many years.
  • 14x16 Serenity Cedar Pergola

    by Ladd Tharpe of Marianna, FL on 10/18/2020 5:38:00 PM
    Quality product and beautifully designed. We live in the hot, humid Florida climate and it has maintained fine. If you're looking for the perfect outdoor sitting area that is both pleasing to the eye And quality materials, then this product is that.
    We have been very pleased and get many compliments.
  • communication a plus

    by - of - on 10/17/2020 2:58:00 PM
    Communication was tremendous. We had a unique design and materials shipped fit perfectly. Extremely satisfied with product and all aspects of Pergola Kits USA.
  • highly recommended

    by - of - on 10/17/2020 1:01:00 PM
    The construction of the pavilion was very good, all holes drilled, everything ready to assemble on arrival. Working with Pergola Kits USA was great, they made the whole process easy and were very helpful.
    We would recommend them to everyone interested in building a pergola or pavilion. The quality of their product is first class.
  • 20x15 Classic Cedar Pergola

    by Mindy Vigil of Cimarron, NM on 10/20/2020 4:40:00 PM
    Our experience with Pergola Kits USA was a very positive one----merchandise was received in good shape; directions to put together our pergola were easy and precise.
    This was a school project, so we had students and parent helpers get pergola put together and standing in under 4 hours! Thank you! Mindy Vigil, TCYDI facilitator at CHS, Cimarron, NM
  • 12x16 hip roof pavilion

    by Timothy Miller of Flagstaff, AZ on 10/17/2020 1:54:00 PM
    The product was delivered perfectly and assembly was done in two days by a two person team. Everyone that sees it is amazed by the look and quality. We enjoyed the whole experience from start to finish.
    Adding copper gutters made the pavilion even more eye catching for very little extra money. Great job.
  • 12x10 Serenity Cedar Pergola

    by Karen Moriarty of Wichita Falls, TX on 10/18/2020 11:21:00 AM
    Best purchase I made all year. The office/sales staff were great and answered all of my questions before my purchase. The delivery was actually earlier than expected. It took 2 of us about 6 hours to assemble.
    Later I added some cedar lattice on the top for some added shade. I have received a lot of compliments on my pergola. I figured that I saved about $2000 from buying a kit.
    The quality was much better than expected!
  • 7x16 Classic Cedar Pergola

    by Brooke Merriam of Bristol, RI on 10/17/2020 8:18:00 PM
    I am a landscape designer and I specified and purchased a 10x14 cedar pergola for my client. We were both thrilled by the process from start to finish.
    The customer service was excellent, the delivery seamless, and my contractor was really impressed with the quality and ease of construction. We also purchase the shade canopy which is excellent as well.
    All in all it was a great experience working with Pergola Kits and I will certainly use them again.
  • 20x20 PT Pine Gable Pavilion

    by James Van Brocklin of Greenville, SC on 10/19/2020 7:52:00 AM
    Our Pavilion was easy to order, came in on time, and went together pretty smooth. It was a larger custom size and did require some extra help to assemble. Customer service was always available when we had questions along the way.
    The materials were excellent quality. We are happy with how our project turned out.
  • 10x20 Grand Cedar Pavilion

    by Dan Ojennes of Monument, CO on 10/30/2020 7:31:00 AM
    We really love our pavilion. When the pavilion was delivered it looked a little daunting, but the instructions were straight-forward.
  • 20x20 Grand Cedar Pavilion

    by Guy Costa of Hartville, OH on 10/18/2020 1:55:00 PM
    This is truly a structure of commercial quality! We have the Grand Pavillion. Heavy construction and went together according to the plans. I erected this kit alone with the use of an all terrain telescopic fork lift.
    I purchased the stainless steel Hardware kit am glad I did, no staining from rust of any kind. Very impressed with the physical size of the timbers and have no doubt this will last a lifetime. Friends and family can't believe the size and quality.
    This is not your typical kit this is an investment. I would recommend this model made to my specifications to anyone interested in a premium quality heavy construction kit. You will be impressed and proud to add this to your home.
    Only problem I've had is birds want to build nests in it in the spring had to install bird spikes to keep them out. This will add value to your home and just makes for a great outdoor space.
    Can't say enough about how much we like it!
  • 14x14 Grand Cedar

    by Garrick McAnear of Oklahoma City, OK on 10/17/2020 3:57:00 PM
    I can't say enough about this pavilion kit. It looks amazing. Better than I was expecting. We use it so much by our pool and in the cooler temps we eat outside by the fire pit. The kit was straightforward and easy to put together.
    And only one time did we have a question or two and they were excellent at responding to our phone call for an answer
  • 20-4 x 20-4 Grand Cedar Pavilion

    by Michael Bailey of LaGrange, GA on 10/19/2020 10:03:00 AM
    I purchased a Western Red Cedar rough sawn Pavilion Kit 22' long x 22' wide x 22' Tall from Fred. The assembly took 3 men and it was very easy and simple to put together with step by step instructions. Our family loves it.
    If I was in the market for a Pavilion I would buy another one. It saved me a lot of money verses buying one from a contractor and having it installed. It's a nice addition to our home, a great entertainment area, and all of guests love how it looks.
  • 12 x 16 Classic Cedar

    by Paul Frenz of Minneapolis, MN on 10/29/2020 11:04:00 AM
    In September 2018 I ordered a 12 X 16 pergola kit after having looked at kit installation in the area that Mr. Berg had set up after I had inquired if I could see one of his company's pergola in the Minneapolis area.
    The kit arrived in October 2018 by truck. You should have at least 1 or 2 people to help you unload the multiple pieces from the truck and verify all the pieces are there. Everything arrived safely.
    Tip: Make sure your footings are in place and level. I had the landscape architect redoing my backyard put in the footings with a laser level.
    A friend and I put up the pergola in two half days and than I put on the lattice top by myself in a single day. Everything went smoothly and the pergola was level and square.
    As you can tell from the attached photos I stained all the parts to match the trim paint on the house. This staining took me over a week to complete. The installation instructions for the kit were spot on.
    If you want maximum shade the lattice roof is a must. I would highly recommend a kit from Pergola Kits USA.
  • 12x12 Cedar Hip Pavilion

    by Karen Tiller of Carson, CA on 10/17/2020 5:08:00 PM
    The whole process, from beginning to end, was seamless. Fred was great, knowledgeable and very excited about their product coming to Hawaii. He was really thoughtful in his recommendations on options that might suit out location well.
    We are thrilled... it looks great... and has weathered one winter on the North Shore of Oahu with no worries. Cannot recommend more highly- these guys are terrific.
  • 10x10 Hampton Vinyl Pergola

    by Kenneth Rainey of Newark, DE on 10/26/2020 1:10:00 PM
    Quality materials. Easy to install if you have some carpentry background.
  • 10x10 Homestead Pergola

    by Danielle Wren of Silver Spring, MD on 10/18/2020 6:10:00 PM
    I had a great experience ordering from Pergola Kits USA. Fred was extremely responsive and listened to all the things I wanted on the pergola.
    Any time I had questions about the measurements (because I had people install the footers before I had the kit), they answered them quickly, and gave me a great diagram that I could use.
    The pergola came to me quickly and was packed well, and the wood was beautiful. I couldn't be more happy with their work.
  • custom specs Cedar Gable Pavilion and 2 Cedar Wall-Mounted Pergolas

    by Kimberly Crowl of Brownsville, OR on 10/20/2020 7:43:00 PM
    Our tech person was absolutely awesome. We purchased both a pavilion and pergola to fit an L" over the front door and around a corner to the patio."
    It was difficult for me to get the exact specs sent in and Fred stayed with me and questioned anything that didn't look right to him.
    As a result we got the perfect fitting and it is beautiful
  • 16x24 Vinyl Hip Pavilion

    by Greg Sibiski of Myrtle Beach, SC on 10/27/2020 5:37:00 PM
    This kit had precision cuts with all pieces, including all fasteners. I would recommend using a duct jack to lift heavier beams into place. Well made, well worth it. An investment that adds value to your house.
  • 12x20 Classic Cedar Pergola

    by Terri Kutzen of Coscob, CT on 10/19/2020 12:05:00 PM
    This pergola was purchased for a community garden and was assembled by a team of volunteers. Fred was INSTRUMENTAL in the success of this project. He carefully advised me in the selection of the pergola/materials and site preparation.
    There were a lot of volunteers involved over several weekends to install it and getting it right the first time was so helpful. Great working with Fred and we could not be happier with the outcome.
  • pavilion

    by LE of - on 10/25/20
    We have really enjoyed it.
  • pt pine with vinyl sleeves

    by - of - on 10/17/20
    It is beautiful and a huge upgrade to our home. We love it. It was quickly and professionally installed.
  • pergola kit red cedar

    by - of - on 10/15/20
    Have not received it yet how can I review it. Have not heard when it is suppose to be delivered
  • vinyl kit

    by - of - on 10/11/20
    The pavilion we purchased was well made and went together nicely. There were no missing pieces or hardware. We are very happy with our purchase and would certainly buy again from pergola kit USA.
  • WRC pergola

    by - of - on 10/05/20
    We have enjoyed the pergola. We have had it for about 16 months. The quality is good and it was easy to assemble with two guys. The stain has not held up as I thought it would. But sun will do that.
  • 16x8 cedar classic

    by Josh Nassef of Brisco, TX on 09/21/20
    Awesome pergola! It was so easy to assemble. The instructions and parts were straightforward. It has completely finished our patio space and made our backyard an oasis we enjoy constantly. So glad we purchased it.
    All the staff at pergolas USA is great in returning phone calls and emails.
  • pergola kit

    by Daniel of - on 09/19/20
    Awesome. Kit was perfect. All measurments were precise amd fit together like they are supposed to. Material was top notch. Looks great! Would use your kit again.
  • Homestead model

    by JT Conner, West Virginia of Williamstown, WV on 09/17/20
    Premium quality. I bought the homestead. Seamless delivery and assembly. Highly recommended.
  • smooth cedar pavilion

    by Bob G of - on 09/17/20
    My whole experience was great. Fred was always there to answer me questions via phone and email. Material was delivered quick and took two short days to do install maybe 4 hrs a day with one man and one helper just to hold stuff up.
  • Rough sawn grand cedar

    by - of - on 09/16/20
    Fred was extremely helpful from the planning and selection process through delivery. Very pleased with the buying process, selection and quality of the structure.
  • Red cedar pavilion #2 grade

    by - of - on 09/16/20
    My wife and I put a 16x16 together over three weekends. The people I worked with were very knowledgeable from Pergola Kits USA. I would recommend this company to friends.
  • pergol akit

    by EN of - on 09/15/20
    Everything went very smoothly and was delivered as ordered. we are very pleased.
  • 8x10 Lean-To kit

    by Ryan McMenamin of Dallas, TX on 09/12/20
    The entire team at Pergola Kits was incredible on this project from start to finish. I was very impressed by everything from the quality of the kit to the delivery of everything. Top notch all around.
  • 10x15 Serenity pergola kit

    by 7 Acres Nursery and Landscaping LLC of Dix, IL on 09/11/20
    Pergola is excellent quality, very well designed, and simple to put up.
  • red cedar pergola

    by - of - on 09/06/20
    Excellent pergola, well made and easy to assemble. Delivery went perfectly and the kit was packaged very well. The pergola is a beautiful addition to our new patio. I wouldn't hesitate to order again, the product and service was excellent.
  • fiberglass pergola

    by - of - on 09/04/20
    Everything was top drawer except for delivery issues which were problematic Fred, hope you are well !! Dan
  • cedar pergola

    by B.C. of - on 09/04/20
    Quality kit, built to your specifications. Assembly was easy and straight forwad. The sales staff was more than helpful. Delivery was on time and without incident.
    If you are looking for quality throught the entire process you've found the right place.
  • red cedar

    by - of - on 09/01/20
    The kit went together ver easy. The fit and finish was great. It took 4 of us 5 hours from start to finish.
  • 13x13 arched cedar

    by Terry Daniels of Lannon, WI on 09/01/20
    The pergola kit cam well package and putting together was relatively quick process. The result was beautiful and we are super excited to have it.
  • western red cedar #2 grade

    by RWM of - on 08/31/20
    Fantastic addition to our home. Best value, and we shopped around. Everything was on schedule and the communication was excellent.
  • rough sawn

    by - of - on 08/30/20
    Results have been great and the service was superior, particularly when we had such issues with the freight and logistics company.
  • pavilion kit stained

    by - of - on 08/27/20
    Always easy to work with and quick to replay to any questions. Great company to work with.
  • fiberglass pergola kit

    by - of - on 08/21/20
    Great service and beautiful craftsmanship! They matched our custom color perfectly and Fred was very responsive through the entire process. We are very happy. Highly recommended.
  • 14x9 Classic cedar kit

    by Dean Herr of Westwood, NJ on 08/20/20
    Quality product and they go above and beyond in making it easy to install.
  • 14x22 cedar serenity

    by Christopher Jones of Decater, TX on 08/09/20
    Beautiful construction. We installed ourselves no problems. Arrived undamaged. Plenty of hardware to finish the project. Highly recommended.
  • 20x24 vinyl gable roof pavilion

    by Angel Vargas of Madera, CA on 08/09/20
    All said and done, we love our structure (20 by 24ft) very much. I use it as a carport in front of my garage. The quality was very good. I did make it better reinforcing the roof and trimming the gaps.
    We gave it a 3 color paint job and added gutters.
  • 10x10 cedar classic kit

    by Joe Meinken of Twin Lakes, WI on 08/06/20
    We use our pergola daily. It was simple to put together and is a beautiful addition to our patio. They even worked with me to have it delivered a little sooner than typical. These guys are a class act all the way.
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