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Reviews

  • 16x16 Premium Vinyl Pavilion Traditional Roof

    by Lea Drury of Baltimore, OH on 10/6/16
    We are very happy with our pavilion. Service was great. Everyone was very helpful. The price beat the competitors as well. Our neighbors all have commented how nice it looks and some have asked where we purchased it from.
    Delivery was very easy. We hired Pergola Kits USA to install. Price was reasonable and the end product is beautiful.

  • custom fiberglass

    by Heidi Lucaralli of Fitchburg, WI on 9/30/16
    I think they look beautiful, and it's wonderful how the pergola can be customized to be just the way you like it! Fred and the team at Pergola Kits USA were very helpful!! !
    Delivery was smooth and assembly was done by the builders who built our deck, and they thought that it went well!

  • 25'x15' gable roof

    by Jose Gill of San Jose, CA on 8/27/16
    Pergola material and handcraftship is top notch. Lots of positive compliments from friends.
    Delivery crew very courteus and professional. My Pergola was not assembled by Pergolakitusa crew. I did brought to their attention to better organize hardware and to include assembly instructions hard copy

  • 10x12 Classic Cedar Pergola

    by Laura Ambler of Woodbury, CT on 8/8/16
    We just finished installing our Classic Cedar pergola, and we love it. It truly finishes off and dresses up our paver patio. I highly recommend this product to all amateur carpenters!
    The delivery was impeccable, the packing was brilliant, and the kit and assembly instructions were straightforward and uncomplicated.

  • Custom Sized Arched Cedar Pergola

    by - of - on 8/7/16
    Great quality pieces with accurately cut parts and pre-drilled holes.
    The delivery was fantastic! Everything was all in one box and delivered to our driveway unharmed. Because we ordered a custom size, the directions were not exact and that is my only criticism. However, I sent my feedback which was graciously accepted. The company was responsive and easy to work with.

  • cedar kit

    by - of - on 8/6/16
    Excellent craftsmanship! Highly recommended!
    It was very straightforward to assemble.

  • Classic vinyl pergola

    by Victor Simonelli of Dix Hills, NY on 7/30/16
    Excellent, but I had a very professional installer, who did a great job. Definitely not a job for an amateur. Practical and attractive looks beautiful against my house, It solves a long runnnig problem of too much sun on the western exposure.
    There was some cutting and adjustments made in places where it should have not been necessary, if the specs were followed exactly. The canopy I purchased does the job of cutting down the sun light, but was expensive and is hard to clean. At the end of the season, October, I took it down and brushed vigorously with soap and water, but could not get the some of the dirt stains out. On balance, I regret spending the money for the canopy.

  • 15'-9" x 15"-11" White vinyl pergola kit

    by Jill O'Dea of Victor, NY on 7/18/16
    The kit looks great, much better than the standard wood pergolas, and is maintenance free. Fred was very helpful reviewing the design and measurements with me to make sure that I got exactly what I wanted.
    We ordered extra purlins for additional shade and love it.
    We hired a contractor to assemble and it seemed to go together well, although we were missing some screws and caps when the initial shipment was delivered. A quick call to Fred and the parts were sent overnight the next day.

  • 14ft x18ft Fiberglass Pergola Kit

    by Jennifer Vachon of Barrington, RI on 6/30/16
    Completely satisfied with the pergola kit! It is very well made and looks amazing at the far end of our pool. Very happy with this beautiful, permanent fixture as part of our overall landscaping!
    Product was delivered on time as scheduled after I placed the order. The crate it was packed in was enormous but was fairly easy to open and the kit parts were easy take off the truck. We had a very experienced builder, my husband, and a friend construct the pergola. It took almost a full day. No issues at all. Make sure the person installing it is qualified.

  • Special order: Red Cedar, 9x16

    by Dolores Miller of Knoxville, TN on 6/30/16
    I was extremely pleased with the quality and finishing of the wood.
    The young Amish boys that delivered and set-up my pergola were polite/friendly and very efficient in set- ting up the pergola.

  • Avondale 12X12

    by - of - on 6/24/16
    Product is quality and impressive once assembled.
    Easy to install The only concern is pictures show a mounted ceiling fan directly to the center rafter and the mount Pergola USA Kit offers is different mounting on top of rafter not allowing to center fan .
    Salesperson has been very responsive in dealing with , returning questions and follow up on my order.
    Delivery was easy and unloading was simple considering the size

  • 10x12 Western red cedar

    by Jennifer Salmon of San Jose, CA on 6/9/16
    The kit was so well made. Every piece of wood was plane and cut to perfectly fit. The finished product is sturdy and beautiful.
    All of the finishing touches like the curved corner supports, the decorative cut on the overhangs and the boxes at the post base really make a difference. We are beyond happy with our purchase.
    We could have paid a contractor 3 times as much for a product half as good. The fact that we built it ourselves makes it even better. We highly recommend the product.
    Delivery was on time and communicated well that we would have to unload the truck ourselves. The assembly was the easiest thing I've ever put together despite the huge size of the project. A lot of thought obviously went into making it easy to put together. There were also scored marks where we had to attach pieces so that the finished product came out perfectly aligned. The quality of the cuts and wood also meant that there was never even one piece that didn't fit where it should. A+

  • Fiberglass

    by Chris Borgeson of St. Thoms, USVI on 3/2/16
    It looks well made
    Assembly was straight forward

  • Western Red Cedar

    by - of - on 1/24/16
    We wanted shade on our roof top terrace. The pergola turned out beautifully! We are in love. Everything was packaged perfectly. We had lots of instruction for assembly. Excellent customer service.

  • Arched cedar

    by - of - on 11/30/15
    The purgola is very nice. It makes our backyard look 100% better. We also purchased the canvas top plus one wall with shutters and couldnt be happier.
    Delivery driver was proffessional and the purgola was so easy to assemble

  • 16x20 Modern Fiberglass

    by Jason Decker of Royersford, PA on 1/9/2023
    We purchased a 16X20 fiberglass louvered pergola with custom paint. We installed it ourselves with the help of one other person. Pretty easy to assemble and looks great. We receive compliments all the time about it.
    Great product and their customer service is top notch. Everyone I dealt with was courtious, professional and helpful. I would absolutely recommend purchasing a kit from PKUSA.
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