Reviews

Classic Premium Vinyl Double Beam 14'x 10' Free Standing

by Richard Motha of Dartmouth, MA on 12/23/16

I am extremely pleased with your product. It's absolutely perfectly beautiful. My home is located on a noticeable corner; all the neighbors are very impressed as to how attractive my pergola is.

The delivery was quite remarkable. It's a good thing I had a large delivery area since the truck was huge & this whole pergola was wrapped in one huge, long, heavy package and with only one man making the delivery, it would have been impossible. But, myself, my sister, and the driver managed to get this incredibly heavy pergola off the truck without damaging it. Assembly went so smoothly; it took a while but worth the time. I had to add extra stabilizing 4 x 4 vinyl covered posts & railings (attached to the front columns)since the wind would cause the structure to move/rock. This pergola was assembled on my 16' x 16' composite deck. There was still movement even though I added additional wood to secure the 4 base bolts. This addition not only stopped the swaying but added a finishing touch"."

18x14 Vinyl gable roof

by Mike Desrosiers of Indian Rocks Beach, FL on 12/2/16

Now that it's up, It's great and we use it daily

The delivery was great. The assembly was dificult with only 3 people. The roof panels needed to be cut to the correct size but once done, the finishing work was a piece of cake. We did damage a couple of vinyl parts to which the company replaced at no cost. The main change I would like to see is the roof panels be a smaller and easier to lift up.

11x19 PT Pine gable

by Mike Purvis of Napa, CA on 12/1/16

So far so good

Worked fine. Arrived intact.

Classic Cedar - 12 X 24

by Lorelei Berg of Troy, MI on 11/21/16

We are thrilled with the pergola. Well designed and constructed. Because of the large size (12 X 24), we ordered it with 10 foot posts. This gives it a better proportion, and also makes it look quite grand.

Our pergola serves a synagogue congregation of 300 families. Everyone who sees it is amazed! For those who are familiar with Jewish holidays, our pergola also serves as our sukkah. During Succoth.

we attach twelve 4 x 8 wood lattice panels around three sides of the pergola and decorate it. It works beautifully for us in this fashion.

Delivery was excellent. The kit arrived with the wrong size posts, and Pergola Kits USA expedited shipment of replacement posts. Otherwise, all components were present and correct. Instructions were clear. My one suggestion would be to include a photo showing how to install the return beams. It took us a while to figure it out!

16x16 arched

by - of - on 11/9/16

We were specifically looking for an arched roof and so we are happy to find this one. Everyone loves it.

The delivery was a little difficult since we have a curved/sloped driveway. We ended up breaking all of the boxes down and walking all of the pieces up the driveway.

28x19 Vinyl classic pergola wall-mounted

by Jody Sheldon of Porter Corners, NY on 11/5/16

I was amazed at how wonderful this company was to work with. Fred was very prompt in his email responses and wonderful about making the changes I requested.

we wanted as much shade as possible so Fred suggested using the larger slats. What a great recommendation. Overall an amazing experience and product.

We love our pergola. We were able to easily hang curtains and lights from the structure. It does an amazing job providing shade and looks beautiful.

I have given many different people the website address for the company because they loved our pergola so much. People say that it makes it look like we have a huge room on the back of the house. They like the idea of no maintenance as well.

The product was shipped on time and provided amazing assembly instructions. I had a local contractor assemble it and he stated that it was very easy to do because of the instructions. The pictures in the instruction booklet and hand written notes made it dummy proof. It definitely takes the number of hours stated to assemble. Fred was fantastic to work with. One of the pieces came damaged and he had a new piece sent out immediately at no charge.

14x14 Serenity Cedar

by Eugene Schend of Kenosha, WI on 10/27/16

I am very pleased with the Pergola I ordered. It was a very wise choice and have no regrets. My only concern is with the treated red cedar. I ordered the option to seal the wood at the factory rather than sealing and treating the wood myself.

Now 10 months later the wood has faded and I have to seal the wood again. My expectation was that the sealer would have lasted longer than 10 months. I also have one rafter (2x6)that is warped when I assembled the Pergola.

I receive many compliments on my Pergola. The aesthetics, form and overall appearance are quite impressive.

The delivery was exceptional. I was very impressed with the packaging and delivery. The packaging actually exceeded my expectation. The assembly was quite smooth, with the exception of one warped rafter. The instructions are spot on.

Cedar Pergola Kit 10 x 16

by Mark Oveson of Louisville, CO on 10/7/16

Easy to build and nicely thought out. Looks custom; you would never know it's a kit. Lots of compliments from neighbors and passers by.

Very difficult to unload. The FedEx Freight guy had no idea how he was going to get it off his truck. We had to be innovative and managed to slide it out without breaking anything, but it took a big floor jack and some significant time. At one point the driver was determined to take it back to the freight depot and make me pick it up there. Assembly was easy, and everything went together as expected. I was short a few screws for one or two items, but I made do with screws I had around the garage. The only quality concern I have is with the decorative footers. The footer cap pieces were a few degrees off of 45, so they didn't come together very well. And they were quite a bit too long, which resulted in a significant gap between the cap pieces and the posts. Overall very happy with the product.

16x16 Premium Vinyl Pavilion Traditional Roof

by Lea Drury of Baltimore, OH on 10/6/16

We are very happy with our pavilion. Service was great. Everyone was very helpful. The price beat the competitors as well. Our neighbors all have commented how nice it looks and some have asked where we purchased it from.

Delivery was very easy. We hired Pergola Kits USA to install. Price was reasonable and the end product is beautiful.

custom fiberglass

by Heidi Lucaralli of Fitchburg, WI on 9/30/16

I think they look beautiful, and it's wonderful how the pergola can be customized to be just the way you like it! Fred and the team at Pergola Kits USA were very helpful!! !

Delivery was smooth and assembly was done by the builders who built our deck, and they thought that it went well!

25'x15' gable roof

by Jose Gill of San Jose, CA on 8/27/16

Pergola material and handcraftship is top notch. Lots of positive compliments from friends.

Delivery crew very courteus and professional. My Pergola was not assembled by Pergolakitusa crew. I did brought to their attention to better organize hardware and to include assembly instructions hard copy

10x12 Classic Cedar Pergola

by Laura Ambler of Woodbury, CT on 8/8/16

We just finished installing our Classic Cedar pergola, and we love it. It truly finishes off and dresses up our paver patio. I highly recommend this product to all amateur carpenters!

The delivery was impeccable, the packing was brilliant, and the kit and assembly instructions were straightforward and uncomplicated.

Custom Sized Arched Cedar Pergola

by - of - on 8/7/16

Great quality pieces with accurately cut parts and pre-drilled holes.

The delivery was fantastic! Everything was all in one box and delivered to our driveway unharmed. Because we ordered a custom size, the directions were not exact and that is my only criticism. However, I sent my feedback which was graciously accepted. The company was responsive and easy to work with.

cedar kit

by - of - on 8/6/16

Excellent craftsmanship! Highly recommended!

It was very straightforward to assemble.

Classic vinyl pergola

by Victor Simonelli of Dix Hills, NY on 7/30/16

Excellent, but I had a very professional installer, who did a great job. Definitely not a job for an amateur. Practical and attractive looks beautiful against my house, It solves a long runnnig problem of too much sun on the western exposure.

There was some cutting and adjustments made in places where it should have not been necessary, if the specs were followed exactly. The canopy I purchased does the job of cutting down the sun light, but was expensive and is hard to clean. At the end of the season, October, I took it down and brushed vigorously with soap and water, but could not get the some of the dirt stains out. On balance, I regret spending the money for the canopy.

15'-9" x 15"-11" White vinyl pergola kit

by Jill O'Dea of Victor, NY on 7/18/16

The kit looks great, much better than the standard wood pergolas, and is maintenance free. Fred was very helpful reviewing the design and measurements with me to make sure that I got exactly what I wanted.

We ordered extra purlins for additional shade and love it.

We hired a contractor to assemble and it seemed to go together well, although we were missing some screws and caps when the initial shipment was delivered. A quick call to Fred and the parts were sent overnight the next day.

14ft x18ft Fiberglass Pergola Kit

by Jennifer Vachon of Barrington, RI on 6/30/16

Completely satisfied with the pergola kit! It is very well made and looks amazing at the far end of our pool. Very happy with this beautiful, permanent fixture as part of our overall landscaping!

Product was delivered on time as scheduled after I placed the order. The crate it was packed in was enormous but was fairly easy to open and the kit parts were easy take off the truck. We had a very experienced builder, my husband, and a friend construct the pergola. It took almost a full day. No issues at all. Make sure the person installing it is qualified.

Special order: Red Cedar, 9x16

by Dolores Miller of Knoxville, TN on 6/30/16

I was extremely pleased with the quality and finishing of the wood.

The young Amish boys that delivered and set-up my pergola were polite/friendly and very efficient in set- ting up the pergola.

Avondale 12X12

by - of - on 6/24/16

Product is quality and impressive once assembled.

Easy to install The only concern is pictures show a mounted ceiling fan directly to the center rafter and the mount Pergola USA Kit offers is different mounting on top of rafter not allowing to center fan .

Salesperson has been very responsive in dealing with , returning questions and follow up on my order.

Delivery was easy and unloading was simple considering the size

10x12 Western red cedar

by Jennifer Salmon of San Jose, CA on 6/9/16

The kit was so well made. Every piece of wood was plane and cut to perfectly fit. The finished product is sturdy and beautiful.

All of the finishing touches like the curved corner supports, the decorative cut on the overhangs and the boxes at the post base really make a difference. We are beyond happy with our purchase.

We could have paid a contractor 3 times as much for a product half as good. The fact that we built it ourselves makes it even better. We highly recommend the product.

Delivery was on time and communicated well that we would have to unload the truck ourselves. The assembly was the easiest thing I've ever put together despite the huge size of the project. A lot of thought obviously went into making it easy to put together. There were also scored marks where we had to attach pieces so that the finished product came out perfectly aligned. The quality of the cuts and wood also meant that there was never even one piece that didn't fit where it should. A+

Fiberglass

by Chris Borgeson of St. Thoms, USVI on 3/2/16

It looks well made

Assembly was straight forward

Western Red Cedar

by - of - on 1/24/16

We wanted shade on our roof top terrace. The pergola turned out beautifully! We are in love. Everything was packaged perfectly. We had lots of instruction for assembly. Excellent customer service.

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