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Reviews

  • 14x14 Serenity Cedar

    by Eugene Schend of Kenosha, WI on 10/27/16
    I am very pleased with the Pergola I ordered. It was a very wise choice and have no regrets. My only concern is with the treated red cedar. I ordered the option to seal the wood at the factory rather than sealing and treating the wood myself.
    Now 10 months later the wood has faded and I have to seal the wood again. My expectation was that the sealer would have lasted longer than 10 months. I also have one rafter (2x6)that is warped when I assembled the Pergola.
    I receive many compliments on my Pergola. The aesthetics, form and overall appearance are quite impressive.
    The delivery was exceptional. I was very impressed with the packaging and delivery. The packaging actually exceeded my expectation. The assembly was quite smooth, with the exception of one warped rafter. The instructions are spot on.

  • Cedar Pergola Kit 10 x 16

    by Mark Oveson of Louisville, CO on 10/7/16
    Easy to build and nicely thought out. Looks custom; you would never know it's a kit. Lots of compliments from neighbors and passers by.
    Very difficult to unload. The FedEx Freight guy had no idea how he was going to get it off his truck. We had to be innovative and managed to slide it out without breaking anything, but it took a big floor jack and some significant time. At one point the driver was determined to take it back to the freight depot and make me pick it up there. Assembly was easy, and everything went together as expected. I was short a few screws for one or two items, but I made do with screws I had around the garage. The only quality concern I have is with the decorative footers. The footer cap pieces were a few degrees off of 45, so they didn't come together very well. And they were quite a bit too long, which resulted in a significant gap between the cap pieces and the posts. Overall very happy with the product.

  • 25'x15' gable roof

    by Jose Gill of San Jose, CA on 8/27/16
    Pergola material and handcraftship is top notch. Lots of positive compliments from friends.
    Delivery crew very courteus and professional. My Pergola was not assembled by Pergolakitusa crew. I did brought to their attention to better organize hardware and to include assembly instructions hard copy

  • Custom Sized Arched Cedar Pergola

    by - of - on 8/7/16
    Great quality pieces with accurately cut parts and pre-drilled holes.
    The delivery was fantastic! Everything was all in one box and delivered to our driveway unharmed. Because we ordered a custom size, the directions were not exact and that is my only criticism. However, I sent my feedback which was graciously accepted. The company was responsive and easy to work with.

  • cedar kit

    by - of - on 8/6/16
    Excellent craftsmanship! Highly recommended!
    It was very straightforward to assemble.

  • Classic vinyl pergola

    by Victor Simonelli of Dix Hills, NY on 7/30/16
    Excellent, but I had a very professional installer, who did a great job. Definitely not a job for an amateur. Practical and attractive looks beautiful against my house, It solves a long runnnig problem of too much sun on the western exposure.
    There was some cutting and adjustments made in places where it should have not been necessary, if the specs were followed exactly. The canopy I purchased does the job of cutting down the sun light, but was expensive and is hard to clean. At the end of the season, October, I took it down and brushed vigorously with soap and water, but could not get the some of the dirt stains out. On balance, I regret spending the money for the canopy.

  • 15'-9" x 15"-11" White vinyl pergola kit

    by Jill O'Dea of Victor, NY on 7/18/16
    The kit looks great, much better than the standard wood pergolas, and is maintenance free. Fred was very helpful reviewing the design and measurements with me to make sure that I got exactly what I wanted.
    We ordered extra purlins for additional shade and love it.
    We hired a contractor to assemble and it seemed to go together well, although we were missing some screws and caps when the initial shipment was delivered. A quick call to Fred and the parts were sent overnight the next day.

  • Avondale 12X12

    by - of - on 6/24/16
    Product is quality and impressive once assembled.
    Easy to install The only concern is pictures show a mounted ceiling fan directly to the center rafter and the mount Pergola USA Kit offers is different mounting on top of rafter not allowing to center fan .
    Salesperson has been very responsive in dealing with , returning questions and follow up on my order.
    Delivery was easy and unloading was simple considering the size

  • 10x12 Western red cedar

    by Jennifer Salmon of San Jose, CA on 6/9/16
    The kit was so well made. Every piece of wood was plane and cut to perfectly fit. The finished product is sturdy and beautiful.
    All of the finishing touches like the curved corner supports, the decorative cut on the overhangs and the boxes at the post base really make a difference. We are beyond happy with our purchase.
    We could have paid a contractor 3 times as much for a product half as good. The fact that we built it ourselves makes it even better. We highly recommend the product.
    Delivery was on time and communicated well that we would have to unload the truck ourselves. The assembly was the easiest thing I've ever put together despite the huge size of the project. A lot of thought obviously went into making it easy to put together. There were also scored marks where we had to attach pieces so that the finished product came out perfectly aligned. The quality of the cuts and wood also meant that there was never even one piece that didn't fit where it should. A+

  • Fiberglass

    by Chris Borgeson of St. Thoms, USVI on 3/2/16
    It looks well made
    Assembly was straight forward

  • Western Red Cedar

    by - of - on 1/24/16
    We wanted shade on our roof top terrace. The pergola turned out beautifully! We are in love. Everything was packaged perfectly. We had lots of instruction for assembly. Excellent customer service.

  • Arched cedar

    by - of - on 11/30/15
    The purgola is very nice. It makes our backyard look 100% better. We also purchased the canvas top plus one wall with shutters and couldnt be happier.
    Delivery driver was proffessional and the purgola was so easy to assemble
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