Amos was fantastic. He was thorough and very patient. Ordering was easy with a 12-week lead time, which thankfully was our saving grace. Two weeks after placing the pergola order we realized that our 14' custom kitchen island was actually 15'.
Summary:
Normally getting one extra foot free is great but it meant the end posts would have to in the island, and due to the width, meant a possible set of extra posts in the middle of the Island.
Summary:
Panicked, I called Amos who was fantastic and worked with us to get the exact measurements to avoid the middle posts.
Summary:
The cedar quality was good although I expected it to be beefier, easy assembly (3 people) and it comes with 4 pieces of wood to build a box to help keep your pergola square.
Summary:
I ordered the electrical box (EB) which came affixed to a flat grooved (to hide wiring) piece of cedar to run 120V for pendant lights. We screwed the post into 2' concrete footers covered with pavers so its quite sturdy.